Onsite and logistics
Engineers at your offices, devices tracked end to end
Scheduled and emergency visits across 100+ Hyderabad zones, preventive maintenance during off-hours, pickup and delivery with a handoff log, and loaner laptops on eligible contracts.
Onsite engineers
- Scheduled visits and emergency response
- An engineer assigned to your account
- Several office locations in a single visit
- Asset tagging
Preventive maintenance
- Visits scheduled outside working hours
- Dust cleaning before it chokes fans
- Thermal paste refreshed before CPUs throttle
- A written health report for your IT team
Pickup and delivery
- Condition noted at pickup (scratches, missing parts, power state)
- Every internal handoff logged
- Device sealed in a labelled bag between handoffs
- Log copy shared on request
Loaner laptops
- Intel Core i5 (8th generation and above), 8 GB RAM minimum, 256 GB SSD minimum
- Windows 11 Pro, battery health at least 70%
- On Business and Enterprise contracts
- Availability, configuration and charges confirmed in writing